Yet Another Survey?? Why Filling Out Our Customer Survey is a Win-Win

In today's fast-paced world, we are constantly striving to improve and provide you with the best possible products and services. Stanion Wholesale started our bi-annual survey in 2017 in order to learn and improve. We continue every other year to get to know you better and keep up with your ever-changing needs.

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Your Opinions Drive Change

When you fill out our customer survey, you have the power to influence the direction we take. Your opinions can shape the products and services we offer in the future, ensuring they better match your needs and preferences. We want your feedback both good and critical!

Previous Changes As a result of Survey Feedback:

  • Inventory Guarantee Program (increased line cards and stock of products you want and need). This helped keep many customers going longer than expected when COVID started causing longer lead times.
  • Updated website with pricing in real time, better search function, lists/baskets of your favorites to order at the touch of a button.
  • Easy and Quick - We've made the survey as convenient as possible, with straightforward questions that take minutes of your time. This can be done at our counter, on your phone, or via email. A QR code or web link takes you right there.

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Chance to Win

As an extra incentive, we're offering a chance to win exciting prizes just for filling out our survey. Your participation automatically enters you into the draw. Feel free to fill out the survey for multiple branches serving you.

Your Voice Matters

Post-Survey: Your comments are evaluated thoroughly. Each branch manager will review them and reach out to follow up with you. They also create action plans that are reviewed at the corporate level to see how things are going and how this will impact company initiatives.

Community Impact: Your feedback doesn't just benefit you; it helps us contribute to the larger community as well. By sharing your thoughts, you're helping us become a better corporate citizen.

In conclusion, we're reaching out to you not as just a customer, but as a valued member of our community. Your voice matters, and your participation in our customer survey is a win-win. You help us improve, and in return, we're committed to making your experience with us even more rewarding. So, please take a moment to share your thoughts and be a part of the positive change we're striving for.

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Thank you for your continued support and for being an integral part of our journey towards excellence. Please keep in mind the last day to fill out the survey is Friday, October 13th.  

Let's shape the future together!

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