Your Voice at Work: How Our Customer Survey Shapes the Future

At Stanion Wholesale, we’re always looking for ways to serve you better. That’s why, since 2017, we’ve made it a priority to reach out every two years with our customer survey. It’s quick, it’s easy, and most importantly—it drives real change.

Your Opinions Shape What We Do

When you take a few minutes to share your thoughts, you’re not just filling out a survey—you’re helping us decide what comes next. From the products we stock to the services we provide, your input helps ensure we’re meeting your needs today and preparing for what you’ll need tomorrow.

Real Improvements from Past Surveys

We don’t just collect feedback—we act on it. In fact, the changes we’ve made in recent years are a direct result of what you told us matters most.

• Expanded Tool Inventory: You asked, and we delivered. We’ve increased both the depth and breadth of our tool selection, so you have more of what you need when you need it.
• Inventory Guarantee Program: Created to make sure the products you rely on are in stock, this program proved invaluable during the supply chain challenges of COVID.
• Website Enhancements: Now you can see real-time pricing, search smarter, and save your favorites in custom lists or baskets—making ordering faster and easier.

A Win-Win for Everyone

We know your time is valuable, so we’ve kept the survey simple and convenient. You can complete it at the counter, on your phone, or through a quick email link or QR code. And as a thank-you, every completed survey is automatically entered for a chance to win great prizes.

What Happens Next

Your feedback doesn’t sit in a file—it’s reviewed at both the branch and corporate level. Branch managers follow up directly, and action plans are developed to make sure your input turns into improvements you can see.

And it’s not just about business. By helping us improve, you’re also helping us serve our communities better. Together, we can make a bigger impact.

Be Part of the Change

We don’t see you as just a customer—we see you as a partner. Your voice matters, and your feedback helps us keep growing in the right direction. Please take a few minutes to fill out the survey before Friday, October 10th and help shape the future of Stanion Wholesale.

Let’s make it better, together.